Frequently Asked Questions

Everything you need to know about your Yeyeo Botanica experience.

What is the standard shipping timeframe?

We typically process orders within 2-3 business days. Once shipped, domestic delivery usually takes 5-7 business days depending on your location.

How can I track my order?

Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to the carrier's website.

What is your return policy?

We offer a 14-day return window for unworn and unwashed items in their original packaging. Please note that certain spiritual items and custom orders are final sale.

Are your products ethically sourced?

Yes, we pride ourselves on maintaining high ethical standards. Our materials are sourced from suppliers who prioritize fair labor practices and sustainable production.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

Can I change or cancel my order after it's been placed?

To ensure fast delivery, we begin processing orders immediately. Please contact our support team within 1 hour of purchase if you need to make changes.